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Everything You Need to Know About Managed IT Services


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Everything You Need to Know About Managed IT Services: Definition, Working Model, and Benefits

Managed IT services industry is currently valued at 150 billion USD. This value will surge to 270 billion USD in the next five years.

Cloud technology has given unmeasurable powers to supercharge any business. The visionary ones are utilizing this power to its full potential and reaping the immense benefits. The benefits are in the form of greater ROI, more time to focus on mainstream business, scalability, better cost estimates, and increased productivity, to name a few.

What are Managed IT Services?

As a small-business owner, you already have a lot on your plate.

Don’t you feel the need to have a helping hand who takes some of the workloads, treats your company as their own without you having to intervene much?

That is exactly what managed service providers do. They take up the entire responsibility of your IT infrastructure.

If you want a standard definition of managed IT services. It is – outsourcing 360-degree responsibility of operating, maintaining, and anticipating your organization’s IT framework to third-party vendors.

What is All Included in Managed IT Services?

End-to-end IT operations

All IT-dependent activities are accurately streamlined to ensure unrestricted workflow. Your third-party service providers will form an end-to-end strategy to maintain the continuity of every process.

Managed Security Services

Cybersecurity is a growing concern of digital businesses these days. Fortunately, with managed IT services, you can take a sigh of relief as these services include protection against cyber threats.

On-demand IT support

At any time, you are just a call away from your extended team. Get proactive support from people who are well-versed with the nuances of the info-tech world.

Continuous Performance Monitoring

Consistency is the key. When your system is consistently monitored, you always stay one step ahead of the problem.

You might be short of time. Don’t worry. Your managed service vendors will take up the charge.

Immediate Problem Solving

The world of information technology is highly unpredictable at times. Sudden challenging things may knock at any moment. The team takes instant action to remediate the system.

Because the show has to go on, no matter the obstacles.

Managed IT services working model

The working model of managed IT services is simple and sober.

Here, the client is the one who owns the business or the organization.

The managed service vendors are a team of people who are specialized at providing managed IT services.

The business communicates with managed service providers regarding the requirements. Once the company finds a suitable team, the work begins officially after doing the paperwork.

The paperwork included here is the contract, which specifies scope of work, timeframe, key performance indicators (KPIs), payment structure, and, in some cases, service level agreements (SLAs).

Benefits of Managed IT Services

As a business owner, it’s very natural to interrogate, “why should I go for managed IT services?” Is this going to draw bigger benefits over an in-house IT department?

Well, read below to find a resolution to your questions.

  • Reduced cost as businesses only pays for the work actually done.
  • Predictable costs because the scope of work is clearly defined. Unlike in-house team where monthly salary is fixed, and metrics aren’t apparent
  • Improve service quality for your end consumers
  • Avoid issues like cybersecurity, data breaches, downtime, and network vulnerabilities.
  • Access to a pool of experts who are specialists in the IT field
  • Accelerate business growth by focusing on what’s most important and leaving IT backend to experts

Final Thoughts

By now, you are aware of the fact that managed IT services are the arrow to hit your target of getting high ROI from IT investments.

If you are looking for these services, let PROPER ICT be your helping hand. People at the PROPER team love to help businesses with their seasoned IT skills.